Our Expert Business Consulting Team

Business development

Nataliia Movchan

General manager

Speaks: Russian, Ukrainian, English

As manager, has a proven track record of success in leading the Metropolitan Consulting team to achieve their goals and meet compliance in professional standards. Nataliia has 20 years of experience in project management, customer support and partnership programs. High level expert in setting up companies in various jurisdictions, as well in business support, client relations, banking and inheritance matters in the UAE.

Business development

Timur Bizhanov

Customer Support Manager

Speaks: Russian, English

Timur is well-versed in UAE laws and regulations governing businesses. Has over 5 years of experience in company registration in different jurisdictions in the UAE, amendments to founding documents and liquidating legal entities. Provides excellent services pertaining to residency visas for business owners, property owners, freelancers and their family members.

Business development

Alena Hon

Customer Support Manager

Speaks: Russian, English

Has 13+ years of sales and customer service experience. Has in-depth understanding of the UAE business landscape and business setup expertise including the various free zones, mainland jurisdictions and offshore entities. Helps clients navigate the complex procedures and requirements involved in establishing a business, whether it's a startup, branch office or subsidiary. Guides clients through the licensing process, ensuring adherence to local regulations and optimizing the chances of successful approval.

Business development

Anastasia Iusopova

Customer Support Manager

Speaks: Russian, English

Has 5+ years of sales and customer service experience. Specializes in visa services and business setup. Expert in negotiating and problem-solving with government authorities. Multilingual proficiency for effective communication and personalized assistance. Builds strong relationships, delivers exceptional results. Trustworthy advisor with a keen eye for detail, ensuring tailored experiences.

Business development

Muhammad Waseem Jaan

Customer Support Specialist

Speaks: English, Hindi, Urdu

Has 12+ years of sales and customer service experience. Specializes in visa services and business setup. An innovative strategic individual capable of identifying ways of improving standards of services and maximizing profitable growth in competitive sectors. Trustworthy advisor with a keen eye for detail, ensuring tailored experiences.

Business development

Mohammad Suhymat

Customer Support Specialist

Speaks: Arabic, English, Russian

Has 14+ years of sales and customer service experience, which has helped develop multiple skills that are needed to provide bespoke service at the highest level. Specializes in setting up businesses, whether in the free Zone or on the mainland, assisting investors with obtaining their residence visas, and sponsoring their families, as well as helping clients with wills, power of attorney, gift transfer in Abu Dhabi or any type of legal consulting they may require.

Business development

Sheila Ann Arguelles

Mortgage Advisor

Speaks: English, Filipino

A seasoned Mortgage Consultant with over 15 years of experience in banking and mortgage management. She specializes in delivering tailored mortgage solutions, driving operational excellence, and fostering strong client relationships. Her unique approach combines deep industry knowledge with innovative strategies. She provides strategic insights and ensures that every financial decision is informed and aligned with your long-term aspirations.

Business development

Artur Zinatov

Customer Support Manager

Speaks: Russian, English, French

Has 5+ years of sales and customer service experience, and possesses a comprehensive grasp of the UAE's business terrain, specializing in business setup. His role involves expertly guiding clients through the intricate procedures and prerequisites inherent in launching a business, regardless of whether it's a startup, branch office, or subsidiary. He adeptly steers clients through the licensing journey, ensuring strict compliance with local regulations and maximizing the probability of obtaining successful approval.

Business development

Ahmed Salah

Customer Support Specialist

Speaks: Arabic, Russian, English

Specializes in working with foreign clients. During his work at Metropolitan Consulting, he has concluded many successful transactions in obtaining UAE residency, writing legal POAs, wills for non-Muslims, and property gift transfers in Dubai. His main goal when working with clients is expressed through dedication and reliability, as well as executing business acumen to provide the most beneficial conditions for his clients.

Business support

Saneta Daova

AML director

Speaks: Russian, English

With 10+ years of experience with AML and due diligence, Saneta is responsible for activities such as AML and sanctions screening, beneficial ownership research, risk assessment, and document verification for new and existing client and matter registrations. Additionally, she oversees ongoing monitoring and periodic review along with adherence across the team with AML/KYC regulation, policy and guidance, and company standards.

Business support

Christy Arais

Senior Accountant

Speaks: English, Filipino

Holds a Bachelor of Science degree in accounting and completed her Master’s in Business Administration. She has 20 years of experience as a Senior Accountant in the fields of real estate broker, consulting, conveyancing, and escrow at Metropolitan Group. She is fully knowledgeable about the accounting process and procedures (GAAP and IFRS), VAT, and corporate taxation here in UAE.

Business support

Aiza Ong

Executive Document Controller

Speaks: English, Filipino

Document Controller and Administrative Support with 10+ years of experience in the UAE, specifically in the fields of consulting, real estate, and trading. Skilled in collaborative projects, office operations, analytic reports, and documentations. Handles a wide range of administrative and executive support related to partnerships, business support, UAE visas, document attestation and legalization and other consulting services.

Business support

Aamir Mehmood

Government Relations Officer

Speaks: English, Urdu

Has 5+ years’ experience as a Public Relations Officer and in customer service. Specializes in Dubai Immigration (E Vision, EDNRD or GDRFA) / Labour (MOHRE) / ICP / DED / Dubai Municipality and other government department services. Expert in negotiating and problem-solving with government authorities. Multilingual proficiency for effective communication and personalized assistance. Builds strong relationships, delivers exceptional results.

Business support

Xander Eranzo

Case Progression Officer

Speaks: English, Filipino

Has an extensive background in banking and real estate, and over 10 years of experience in customer service, sales, and administrative roles. Xander is a seasoned Case Progression Officer with a comprehensive understanding of the mortgage application process. He oversees quality checks, liaises with external parties and banks, manages, and maintains performance reports. His analytical skills and attention to detail ensure efficient progress and successful outcomes for clients.

Business support

Angie Yap

Executive Document Controller

Speaks: English, Filipino

With 4+ years of experience in providing exceptional customer service, resolving inquiries efficiently, and ensuring customer satisfaction through effective communication and support. Her current role is to support the sales department by managing files and ensuring up-to-date documentation for seamless administrative operations. She is responsible for handling client agreements and managing legalization of documents, ensuring accuracy and compliance with client requirements.

Business support

Mary Joy Villapando

CRM Specialist

Speaks: English, Filipino

As a CRM Specialist, she ensures the accuracy of deal data, generates reports, verifies deal closures, and manages the client database. She coordinates with accounting on commission payments and handles scheduling for meetings and trainings. With 11+ years of experience in CRM and data analysis, she drives customer satisfaction, retention, and growth through strategic insights and innovative solutions.

Business support

Kennette Ert Moraga

Driver/PRO

Speaks: English, Filipino

Kennette possesses strong communication and interpersonal skills, making him adept at dealing with various clients. He plays a vital role in providing excellent support to the company and to clients in regards to their needs and visa applications. This includes liaising with various government offices to facilitate smooth processes for visa applications, medical tests, Emirates IDs, and document attestations.

Business support

Joebert Bolante

Driver/PRO

Speaks: English, Filipino

Combining extensive experience in professional driving and public relations. His dual role ensures seamless operations and outstanding service delivery, underpinned by excellent communication skills. He is dedicated to maintaining the highest standards of safety, professionalism, and engagement to consistently exceed expectations in both driving and PR roles.

Business support

Jerico Cayabyab Abulencia

Junior Accountant

Speaks: English, Filipino

Jerico Cayabyab Abulencia is a Bachelor of Science in Accountancy graduate with over 12 years of professional experience primarily in accounting, focusing extensively on accounts payable. He possesses a strong command of English communication and has played a crucial role in procurement, assisting with various accounts-related tasks and collaborating closely with consultants to expedite processes.

Business support

Hamzeh Masadeh

Customer support specialist

Speaks: Arabic, English

Has 9 years of banks and customer service experience and sales experience. Works effectively in opening accounts for corporate clients and individuals, and works with teams as well as independently to grow business in a fast-paced environment. Focuses on levels of accuracy and efficiency, as well as achieving. Provides well-rounded customer service with good communication skills in English and Arabic.

Business support

Huthaifa Al Shafee

Customer Support Specialist

Speaks: Arabic, English, Russian

With over six years of experience in sales and customer service, I have developed a strong ability to understand client needs and deliver tailored solutions. My excellent communication skills allow me to build rapport and foster trust with customers, ensuring a positive experience that drives satisfaction and loyalty. I am dedicated to leveraging my expertise to contribute to organizational success and enhance client relationships.

Business support

Maricel Baniega

KYC and Agreement Executive

Speaks: English, Filipino

Extensive professional experience of over 5 years in customer support, administrative and document control. As a KYC executive, she conducts customer due diligence, verifying identity documents according to company AML policy. Her role is essential for maintaining transparency and trust in client transactions.